Medical Case Intake
Secure intake of records, history and goals. A dedicated coordinator opens your case within hours, no commitment required.
Learn moreVerified medical coordination · since 2019
World-class care in Cuba, with you at every step.
Cuba Health Assist connects international patients with vetted specialists, accredited hospitals, and end-to-end travel & language support — so families can focus on healing, not logistics.
96-hour specialist matching
Initial specialist matching is coordinated within 96 hours.
- Medicalcoordination experience
- Accreditedpartner hospitals
- Internationalpatient support
- Multi-countrycoordination
- 24/7Coordinator support
What we do
Our Comprehensive Services
One coordinator, six integrated services — from intake to 90-day follow-up.
Specialist Review Coordination
Cuban specialists review your case, request any missing diagnostics, and propose a tailored treatment plan with second-opinion options.
Learn moreTreatment Coordination
We schedule procedures across our accredited hospital network, manage pre-op clearances, and brief your in-country care team.
Learn moreTranslation & Documentation
Certified translation of medical records, consent forms, and discharge summaries — plus on-site interpreters throughout your stay.
Learn moreTravel & Stay Support
Medical visa, flights, airport transfers, and family-friendly accommodation within walking distance of your hospital.
Learn morePatient Assistance
A single coordinator stays with you from inquiry through 90 days of remote post-treatment follow-up with your physician.
Learn more
Treatment evaluation areas
Selected clinical pathways, carefully coordinated.
Secure case intake, document review and specialist evaluation come before treatment or travel decisions.
Featured evaluation pathway
Oncology specialist review and treatment coordination
Structured oncology file review for selected diagnoses, bringing pathology, imaging, biomarkers and prior-treatment history together for specialist assessment and coordination.
NSCLCHead & neckPancreaticBreast
Explore oncology pathways 
Diabetic Foot Ulcer
File preparation for complex diabetic foot ulcers, including wound status, infection control, vascular context and previous care before specialist review.
Open evaluation page
Chronic Hepatitis B
Hepatology-oriented coordination using viral markers, viral load, liver status, imaging and prior antiviral history for specialist assessment.
Open evaluation page
Vitiligo
Dermatology file review using diagnosis history, lesion photographs, progression pattern and previous therapies before treatment evaluation.
Open evaluation page
Psoriasis
Clinical coordination for psoriasis cases, organizing disease pattern, severity, photographs, prior treatments and relevant comorbidities.
Open evaluation page
Alopecia
Specialist-oriented file preparation for selected hair-loss conditions, using scalp photographs, clinical pattern and prior treatment history.
Open evaluation pageClinical review first.
How the review process works Every case is assessed individually by the relevant medical team. Submitting an application does not guarantee treatment acceptance or a specific medical outcome.
How It Works
Your care journey, fully coordinated
Six steps from first contact to recovery — managed by our medical coordinators so you always know what's next.
- 01
Contact & Apply
Reach out and submit secure intake — records, goals, timeline.
- 02
Medical Review
Specialists review within 96 hours and confirm feasibility.
- 03
Evaluation & Plan
Receive a personalized treatment plan and itemized quote.
- 04
Treatment Coordination
We schedule hospital, surgeon, and pre-op clearance.
- 05
Travel & Support
Visa, flights, transfers, family accommodation arranged.
- 06
Recovery Assistance
On-site interpreter and 90-day remote post-care follow-up.
The Platform
One platform, one journey.
From your first message through treatment coordination and follow-up — tracked in one place.
Case tracking
Case CHA-2026-0184
Journey progress68%
- ✓Medical records translated
- ✓Specialist evaluation scheduled
- •Treatment program proposed
- ○Travel & visa coordination
Cubi Care Assistant
Available now · EN
13-stage journey
Every stage is organized, with key updates tracked in one place.
01Application
02Documents
03Case Review
04Evaluation
05Treatment Plan
06Hospital Match
07Payments
08Travel & Stay
09Communication
10Progress
11Support
12Aftercare
13Completion
Patients, coordinators, hospitals and partners work inside the same system — no email threads, no lost paperwork, no language barriers.
Why Choose Us
Why Patients & Partners Choose Cuba Health Assist
End-to-end coordination of your international medical journey — clinical review, travel, in-country care, and follow-up — with the safety and transparency global patients expect.
Medical Coordination Expertise
Personalized Patient Support
Multilingual Communication
Secure Medical Documentation
Global Patient Assistance
Structured Treatment Workflow
Live coordination · 24/7Privacy-focused
Verified workflow
- 40+Countries served
- ENMultilingual care
- 25+Partner hospitals
- 30+Medical specialties
Our Partners
Stronger Together, Better Healthcare
We work with trusted hospitals, healthcare coordination organizations and agencies to support well-organized care and a smoother experience for international patients.
Partner With Us Today
+95More Partners
Safety & Compliance
Your medical data, secured.
Enterprise-grade controls from intake to follow-up.
Secure
End-to-end clinical data protection
Records, messages, payments and consents move through a single audited pipeline — never through unsecured channels.
System integrity: Verified
ID: CLI-SEC-099238-X8
Privacy-focused handling
Medical record handling modeled on strict privacy and security controls for international patients.
GDPR-ready data flows
Lawful processing, data minimization, and clear patient consent capture.
Encrypted records (AES-256)
All clinical files stored encrypted at rest, decrypted only for authorized staff.
Secure document handling
Versioned uploads, audit trail, and tamper-evident clinical attachments.
Multilingual confidentiality
Certified medical translators bound by clinical confidentiality agreements.
Auditable access logs
Every record view, edit, and export is logged and reviewable on request.
Secure Tracking
Track your request, securely.
Follow a medical case or Support Case through the appropriate secure pathway.
Protected tracking center
Track medical and support requests securely in one place.
Medical Case Numbers show a limited public progress summary. Support Case Numbers open a verified path to secure coordinator replies and two-way conversation.
Medical records stay privateEmail verification for supportSecure replies stay protected
Secure lookupEnter your Case or Support Case Number
Protected workflow
FAQ & Contact
Frequently Asked Questions.
Find answers to common questions or reach out to our care team.
Our team handles every step of your medical journey — from initial review to ongoing post-treatment care, so you can focus on recovery.
- 01Submit Your Case
- 02Case Review
- 03Specialist Match
- 04Travel & Stay
- 05Ongoing Support
100% Confidential
Your information is safe with us.
24/7 Support
We're here anytime you need us.
Expert Care Team
Experienced professionals by your side.
International Patient Experiences
Real patient journeys.
Every patient’s journey is unique. We coordinate every detail with care, expertise, and full transparency.
Elena Petrova Russia
Oncology Treatment Coordination“Cuba Health Assist guided me through every step. The team was incredibly supportive and always available. My treatment in Cuba was smooth, well-organized, and life-changing.”
- MedicalReview
- TravelCoordinated
- ProgramPublished
- TreatmentCompleted
Successful Outcome
Treatment completed successfully and now in recovery.
MA
Michael Anderson
USANeurology Evaluation
“Excellent communication and professional support. Everything was organized perfectly.”
98%Satisfied
SM
Sophie Martin
FranceRehabilitation Program
“The rehabilitation center and care team were amazing. Highly recommended!”
97%Satisfied
JW
James Wilson
UKSecond Opinion
“I received clarity, direction, and a treatment plan that gave me hope again.”
96%Satisfied
CL
Camila Lopez
MexicoOrthopedic Treatment
“From airport pickup to hospital care, everything was beyond my expectations.”
99%Satisfied
MA
Michael Anderson
USANeurology Evaluation
“Excellent communication and professional support. Everything was organized perfectly.”
98%Satisfied
SM
Sophie Martin
FranceRehabilitation Program
“The rehabilitation center and care team were amazing. Highly recommended!”
97%Satisfied
JW
James Wilson
UKSecond Opinion
“I received clarity, direction, and a treatment plan that gave me hope again.”
96%Satisfied
CL
Camila Lopez
MexicoOrthopedic Treatment
“From airport pickup to hospital care, everything was beyond my expectations.”
99%Satisfied
Your Health, Our Priority
Ready to start your care journey?
Get personalized support and connect with trusted medical specialists worldwide.
24/7 Support
Always here for you
Secure & Safe
Your data is always protected
Global Network
Trusted hospitals worldwide
24/7 Care
We're always by your side
98%
Patient Satisfaction